Every Force Band requires a Firmware update. Times may vary on this update.

Once Firmware is updated, Force Band will immediately begin downloading language files to make sure that Obi-Wan sounds as he should. For domestic customers, this may take 15-120 minutes (times may vary depending on device).

For our foreign customers, this language update will take about an hour, as great as Obi-Wan is at harnessing the power of the force, it still takes time to teach him a new language.  

Once these languages files have successfully updated, you will not have to do this again. Connection will occur in a matter of seconds.

NOTE: firmware and audio update times may vary depending on your specific device make and model. 

For troubleshooting ongoing connection issues please click here.

If you have any questions or concerns, please follow the link to open a new support ticket.

Or feel free to contact us at your convenience:


Email: support@sphero.com