First and foremost, you will need to install the Star Wars Droids App by Sphero on either your Android or iOS device:

Android Download link:
iOS download link:

Once you have successfully installed the mobile app, you should now be ready to connect to BB-9E. Click here for more information on device compatibility for BB-9E. 

For more detail and help with connecting to BB-9E, check out the links below:

How do I connect to BB-9E?

BB-9E can't connect to my device

Trouble downloading the app

If you're having trouble connecting to your droid, please follow the link to open a new support ticket.

Or feel free to contact us at your convenience: