First and foremost, you will need to install the Star Wars Droids App by Sphero on either your Android or iOS device:
Once you have successfully installed the mobile app, you should now be ready to connect to BB-9E. Click here for more information on device compatibility for BB-9E.
For more detail and help with connecting to BB-9E, check out the links below:
If you're having trouble connecting to your droid, please follow the link to open a new support ticket.
Or feel free to contact us at your convenience: