FAQ

Is BB-9E waterproof?
The BB-9E app-enable Droid body is water resistant, but his dome is not. To be safe, we recommend keeping your Droid dry.  If you have any questions ...
Thu, Aug 31, 2017 at 8:27 AM
How do I connect to BB-9E?
BB-9E connects to your device via Bluetooth Smart BLE, or Bluetooth 4.0 (check your device compatibility).  To connect to BB-9E, launch the Star Wars Dr...
Fri, Oct 6, 2017 at 11:01 AM
How do I know when BB-9E is fully charged?
When you place your BB-9E Droid on its charging base with the heavy side down, if a charging connection is made, you will see the red light on the charger b...
Thu, Aug 31, 2017 at 8:30 AM
How do I wake BB-9E?
To wake BB-9E from sleep, simply launch the app next to your Droid to wake him. If BB-9E is not waking up, place him in the charging cradle and allow him to...
Thu, Aug 31, 2017 at 8:28 AM
Is BB-9E programmable?
Yes! Check out our Sphero Edu application to begin programming your BB-9E.  If you have any questions or concerns, please follow the link to open a new...
Thu, Oct 5, 2017 at 12:37 PM
How do I put BB-9E to sleep?
When you close the app, BB-9E goes to sleep. When you put your Droid on the charger, it will self-align for optimal charging then turn off. When you launch ...
Thu, Aug 31, 2017 at 8:27 AM
What comes in the BB-9E box?
The following items are included in the BB-9E box:  BB-9E App-Enabled Droid Droid trainer Micro USB Cable (does not come with a charging plug for wal...
Thu, Aug 31, 2017 at 9:07 AM
What is BB-9E's battery life?
BB-9E's battery lasts for up to 60 minutes of drive time on a full charge. BB-9E will also flash red when he is getting low on battery.  Follow the...
Fri, Aug 4, 2017 at 2:14 PM
What are the differences between BB-9E and BB-8?
BB-8 and BB-9E share some similarities but have notable differences. BB-8 is a Resistance Droid, is dominantly white and orange in color and has authentic ...
Thu, Aug 31, 2017 at 8:29 AM
Is BB-9E compatible with Force Band?
Great question, we are happy to inform you Force Band is now compatible with BB-9E!  If you have any questions or concerns, please follow the link...
Fri, Nov 24, 2017 at 3:40 PM